Voicemail plays a greeting that you record. You select from one of the following sources to specify what callers hear when a greeting is on: Action You can also set a greeting to play indefinitely, which is useful when you turn on the busy or closed greeting. For example, you can set your alternate greeting to stop playing on the day that you return from a vacation. Voicemail will play the greeting in the applicable situation until the date and time that you specified, and then the greeting is automatically turned off. When you turn on a personal greeting, you specify how long you want it available for use. If you would like to only receive messages as email, please contact the IT Help Center by email i or calling (617) 353-HELP (4357).You will need to access your voice mailbox through the telephone or Web Inbox to delete messages.Voicemail messages will be delivered as email messages with a copy sent to your voice mailbox.SMTP Email delivery of voicemail message for non-Office 365 accounts Saving emailed voice messages to a different folder within your email inbox will remove them from your voicemail inbox.A status change on one device will carry over to all other devices using the same account. Voicemail message status will sync across all devices for faculty and staff using a Boston University Office 365 email account.Unified Messaging for Office 365 accounts To turn off this option, please contact the IT Help Center by email or calling (617) 353-HELP (4357) . Record your greeting when prompted and press # (pound).Įmail delivery of voicemail messages is the new standard for the updated voicemail system. The system will prompt you to press 1 to record your busy greeting. To speak to someone immediately, press zero now." From the main menu, press 9, 1, 3. Please leave your name, number, and a detailed message, and I'll return your call as soon as possible. (Optional)Ĭallers will hear this recording when you are on the phone. Your account is now set up and you will be returned to the main menu.ġ0.
MAIL CALL VOICE MAIL CODE
Your pass code must be a minimum of six digits and can not contain common or repeating sequences of numbers. Record your greeting when prompted and press # (pound). Callers will hear this recording when you don't answer. The system will prompt you to press 1 to record your personal greeting.
Simply state your name when prompted and press # (pound) - don't include any other message at this point. The system will prompt you to press 1 to record your name. Wait for the prompt that begins "Since this is the first time you're accessing your mailbox account"
MAIL CALL VOICE MAIL PASSWORD
The starter password for all new accounts is " BostonU"ĥ. Your 5-digit mailbox account number the last 5-digits of your 7-digit telephone number. Dial your personal 5-digit mailbox account number.
The prompts will lead you through the following steps.ģ. Dial 3-9999 to access the voice mail system or dial your own telephone number to reach your personal voicemail box. Don't worry if you miss hearing an instruction - each one will be repeated.ġ. Detailed voice instructions will guide you through each of these steps. The first time you call into the voice mail system, you will be asked to set up your mailbox.
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